Returns & Exchanges

We here at LiveBy support our customers and offer free returns & exchanges on all products.  Please use the Return Portal at the bottom of the page to process a return and we will provide you with a return shipping label if you are within the accepted time frame.

Our policy is as follows:

• Return requests are submitted within 30 days of receiving your order
• LiveBy labels are all still attached to the clothing items
• Exchange requests are submitted within 60 days of receiving your order

 We hope you choose to stay a part of the LiveBy community and we see you again soon.  Please email us at marketing@livebyactive.com with any questions, comments or concerns that we can help with and we will respond within 24 hours.  Thanks for your support!